The UPS Store in 2908 East Whitmore Avenue h

Customer Reviews about The UPS Store:

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  Those white ladies that were working their today 5/1/17 5:00pm in their don't know anything they could not find a answer to my questions we're not very helpful didn't seem friendly such a bad experience first time trying to use that place I'm so fustrated leaving that place.
  By C E, August 28, 2017
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  For over 7 years we had always utilized ''this UPS store, and had always found the staff so friendly and helpful. We were so pleased with them that we utilized their Christmas toy drop of as one of our favorite charities during Christmas time. However today 2/15/2017, I was so humiliated and angered that I will never use this store again. The young blonde female clerk that waited on me was one I had never seen before. I was returning a package from Amazon that was damaged. I printed out the return label and brought it with the package to be sent off. The female clerk looked at the label and stated to me "you are supposed to put bottom part of the label in the box". I told her I didn't realize, and she quickly responded And sarcastically, "well if you would have read the instructions you would have known!" I was humiliated and I was going to stay cause I wanted my package returned. When I asked her if I could have some tape to reseal the package, she pushed the tape towards me and said, "well usually I am supposed to charge you for this". That was it! I picked up my package and left. I told the other female clerk, who had waited on me several times and was very friendly and helpful that I would never be returning to the store because of her co-workers' attitude. She was apologetic and I left. It is clerks like the first one that needs lessons in better customer service. I can only hope her manager realizes her shortcomings and get her better trained before she loses more business.
  By Raymond Simpson, March 05, 2017

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